Erik Castillo
Towson
Summary
Proven multitasker and exceptional communicator, I enhanced guest experiences at McFaul's Ironhorse Tavern through prompt service and efficient teamwork. My role as an Athletic Department Intern honed my problem-solving and inventory management skills, showcasing my adaptability and strong work ethic.
Overview
1
1
year of professional experience
Work History
Server
McFaul's Ironhorse Tavern
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Ropewalk
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Athletic Department Intern
Community College of Baltimore County
09.2023 - 05.2024
- Provided essential support during games and events, ensuring smooth operations both on-site and behindthescenes.
- Managed inventory of equipment and uniforms for various sports teams to ensure availability when needed while minimizing costs associated with replacements or repairs.
Education
Bachelor of Arts - Criminology And Criminal Justice
The Ohio State University
Columbus, OH05-2026
Associate of Arts - General Studies
The Community College of Baltimore County Essex
Rosedale, MD06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Communication skills
- Problem-solving
- Time management
- Teamwork
- Bi-lingual
- Adaptability
- Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Ropewalk
05.2024 - 08.2024
Server
McFaul's Ironhorse Tavern
01.2024 - Current
Athletic Department Intern
Community College of Baltimore County
09.2023 - 05.2024
Bachelor of Arts - Criminology And Criminal Justice
The Ohio State University
Associate of Arts - General Studies
The Community College of Baltimore County Essex
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