Detail-oriented professional with a background in customer service and guest relations management. Known for strong multitasking abilities and maintaining dining area standards, ready to contribute to a team-oriented environment.
Overview
5
5
years of professional experience
Work History
Server
Dukes Grocery
Potomac, MD
05.2025 - Current
Provided exceptional customer service while accurately processing orders and managing guest inquiries.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Upsold menu items effectively, contributing to increased sales and customer satisfaction.
Server
The Crossvines
Poolesville, MD
06.2023 - 01.2025
Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Handled guest inquiries and resolved complaints promptly to enhance satisfaction levels.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assisted in training new servers on menu knowledge and service standards.
Grounds Crew Member
Bretton Woods
Germantown, MD
06.2021 - 06.2023
Operated landscaping equipment to maintain grounds and enhance aesthetics.
Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
Executed routine maintenance on turf areas, ensuring healthy green spaces year-round.
Collaborated with team members to execute seasonal landscaping projects efficiently.