Jaison Lawrence
Baltimore
Summary
Dynamic Retail Assistant Manager excelling in customer service, team leadership, and inventory management. Proven ability to cultivate customer relationships and train team members, ensuring high operational standards and exceptional shopping experiences.
Overview
2
2
years of professional experience
Work History
Retail Assistant Manager
Family Dollar
Baltimore
05.2023 - Current
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized stock on shelves.
- Supported training of new team members in store policies.
- Processed transactions accurately at the cash register.
- Collaborated with team to create visually appealing displays.
- Handled customer complaints with empathy and professionalism.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Cultivated loyal customer base by providing excellent customer service.
Education
Bachelor of Science - Accounting
Morgan State University
Baltimore, MD12-2027
Skills
- Microsoft Excel
- Inventory management
- Employee training
- Customer service
- Team leadership
- Problem resolution
- Financial analysis
Affiliations
- I do voice work! Voices, ACX, and streaming soon.
References
References available upon request.
Timeline
Retail Assistant Manager
Family Dollar
05.2023 - Current
Bachelor of Science - Accounting
Morgan State University