Ja'Zaire Cox
Baltimore
Summary
Motivated professional experienced in fast-paced environments. Expertise in relationship management, multitasking, and research; contributing to efficient operations and outstanding workplace experiences. Ready to leverage strong work ethic to support team success and drive outstanding results.
Overview
3
3
years of professional experience
Work History
Server
Charlestown Erickson Living
Catonsville, MD
08.2024 - Current
- Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
- Assisted in training new team members on service protocols and menu knowledge.
- Processed customer payments using point-of-sale systems with attention to detail.
- Adapted to varying shift demands, demonstrating flexibility in a fast-paced environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Assisted management in POS programming and system Troubleshooting
CURE Research Intern
University Of Maryland Baltimore UMB
Baltimore, MD
07.2023 - 08.2023
- Conducted literature reviews to support ongoing research projects and enhance understanding of relevant topics.
- Assisted in data collection, ensuring accuracy and integrity of research findings through meticulous attention to detail.
- Collaborated with team members to design experiments, optimizing methodologies for effective outcomes.
- Compiled and analyzed data sets using statistical software to identify trends and inform research conclusions.
- Prepared comprehensive reports summarizing findings, contributing to presentations for academic conferences.
- Adapted quickly to new tools and technologies, enhancing operational efficiency within the research team.
- Completed research, compiled data, and assisted in timely reporting.
Education
High School Diploma -
Green Street Academy
Baltimore, MDBachelor of Computer Science - Computer Science
University of Maryland, Baltimore County
Baltimore, MD05.2030
Bachelor's of Psychology - Psychology
University of Maryland, Baltimore County
Baltimore, MD05.2030
Skills
- Strong work ethic
- Web development
- Coding
- Team engagement
- Professional appearance and experience
- Team collaboration
- Sales expertise
- Sales techniques
- Quality control
- Suggestive selling
- Relationship management
- Task prioritization
Timeline
Server
Charlestown Erickson Living
08.2024 - Current
CURE Research Intern
University Of Maryland Baltimore UMB
07.2023 - 08.2023
High School Diploma -
Green Street Academy
Bachelor of Computer Science - Computer Science
University of Maryland, Baltimore County
Bachelor's of Psychology - Psychology
University of Maryland, Baltimore County