Jenesis Barnett
Hagerstown
Summary
Motivated and dependable Business Administration graduate with leadership experience in youth supervision, behavioral support, customer service, and operations. Strong background in crisis intervention, mentorship, and maintaining structured environments. Seeking an opportunity to utilize organizational, communication, and leadership skills in a growth-oriented setting.
Overview
10
10
years of professional experience
Work History
Resident Advisor
Department Of Juvenile Services
Sabillasville, MD
05.2024 - Current
- Escort groups of youth to and from daily activities while supervising conduct and ensuring safety.
- Monitor individual and group behavior, providing guidance and intervention when necessary.
- De-escalate conflicts and intervene in crisis situations to prevent harm.
- Promote positive behavioral development through mentorship, structured discussions, and role modeling.
- Ensure compliance with daily schedules including education, hygiene, meals, and recreation.
- Document behavioral observations, prepare incident and progress reports, and recommend appropriate behavioral actions.
- Conduct safety and security inspections of residential areas.
- Respond to emergency and crisis situations, providing immediate assistance until additional support arrives.
- Participate in ongoing training including crisis prevention, suicide prevention, emergency response, and behavioral management.
- Supervise youth during evening shifts and community-based activities as assigned.
Youth Care Professional
Everstand/Board of Childcare
Hagerstown, MD
07.2022 - Current
- Support residents in achieving academic and personal development goals.
- Assist in planning and facilitating recreational and life-skills activities.
- Provide safe transportation for appointments and scheduled activities.
- Maintain a structured, supportive, and secure environment for youth.
Warehouse Associate
Amazon Warehouse
Hagerstown, MD
10.2021 - 05.2022
- Received, organized, and stocked inventory efficiently.
- Loaded and unloaded materials using manual and mechanical equipment.
- Operated barcode scanners to track shipments and maintain inventory accuracy.
Direct Support Professional
Sevita/Mentor Network
Greencastle, PA
02.2021 - 09.2021
- Provided daily care and supervision for individuals with intellectual disabilities.
- Assisted with hygiene, meal preparation, appointments, and daily living activities.
- Ensured client safety and promoted independence.
Front Desk Receptionist
Homewood Suites by Hilton
Hagerstown, MD
11.2019 - 02.2021
- Managed reservations and guest registration processes.
- Verified payment information and resolved guest concerns.
- Maintained accurate records and supported daily operations.
Sales Associate
Guess Clothing Factory
Hagerstown, MD
01.2018 - 10.2019
- Increased sales through product knowledge and customer engagement.
- Maintained strong customer relationships and visual merchandising standards.
Sales Associate
Marshalls
Hagerstown, MD
08.2016 - 01.2018
- Delivered exceptional customer service in a fast-paced retail setting.
- Maintained organized and visually appealing sales floor displays.
Education
Bachelor of Science - Business Administration, Marketing
University of Maryland
Adelphi, MD05-2022
Skills
- Crisis Intervention
- Youth Supervision & Mentorship
- Behavioral Documentation & Reporting
- Conflict De-escalation
- Leadership
- Customer Service
- Microsoft Office Suite
- Communication & Time Management
Timeline
Resident Advisor
Department Of Juvenile Services
05.2024 - Current
Youth Care Professional
Everstand/Board of Childcare
07.2022 - Current
Warehouse Associate
Amazon Warehouse
10.2021 - 05.2022
Direct Support Professional
Sevita/Mentor Network
02.2021 - 09.2021
Front Desk Receptionist
Homewood Suites by Hilton
11.2019 - 02.2021
Sales Associate
Guess Clothing Factory
01.2018 - 10.2019
Sales Associate
Marshalls
08.2016 - 01.2018
Bachelor of Science - Business Administration, Marketing
University of Maryland