Experienced Resident Advisor skilled in crisis intervention and conflict resolution. Fosters resident engagement and enforces policies to maintain a safe environment. Delivers effective team supervision and supports a secure, inclusive residential community.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Resident Advisor
Department Of Juvenile Services
Baltimore
09.2011 - Current
Provided crisis intervention and emotional support to help residents navigate challenging situations effectively.
Facilitated conflict resolution and mediation among residents to promote harmony.
Organized recreational and educational activities to boost resident engagement.
Supervised daily operations of youth in residential care environments.
Monitored building entrances and exits while enforcing visitor policies.
Performed administrative tasks, including phone management and paperwork filing.
Advocated for student rights by representing resident interests in meetings with administration officials.
Environmental Technician
FutureCare-Rehabilitation
Baltimore
06.2009 - 01.2010
Collected and analyzed water and soil samples to assess contamination levels and ensure environmental safety.
Maintained equipment and tools to support accurate environmental monitoring and compliance.
Documented inspections, tests, and maintenance of pollution control equipment to ensure regulatory compliance.
Operated and maintained pumps and motors to optimize water and wastewater filtration processes.
Supported emergency response during hazardous material incidents at hospital facilities.
Educated staff on best practices to minimize environmental impact in daily activities.
Environmental Technician
St.Agnes Hospital At Ascension Health Organization
Baltimore
02.2007 - 11.2008
Ensured cleanliness and sanitation in all assigned areas, contributing to a safe and healthy environment.
Operated floor cleaning equipment to uphold cleanliness and safety standards in high-traffic areas.
Monitored work areas to verify thorough debris removal post-cleaning, enhancing overall facility appearance.
Applied suitable cleaning chemicals tailored to various flooring types.
Inspected floors for damage, reporting issues promptly to management.
Operated cleaning equipment and tools safely and efficiently.
Moved furniture and objects to facilitate thorough floor maintenance.
Checked machinery for proper functioning before use to prevent malfunctions.e.
Education
High School Diploma -
New Town High School
4931 New Town Blvd
06-2026
High School Diploma -
Forest Park High School
3701 Eldorado Ave
Skills
Crisis intervention
Crisis management
Resident engagement
Conflict resolution
Behavioral assessment
Policy enforcement
Environmental safety
Team supervision
Certification
cpr/first aid
Timeline
Resident Advisor
Department Of Juvenile Services
09.2011 - Current
Environmental Technician
FutureCare-Rehabilitation
06.2009 - 01.2010
Environmental Technician
St.Agnes Hospital At Ascension Health Organization