Jessica Kelly

Handled responsibilities for servicing eight tables independently.

Responded to phone inquiries promptly, maintaining professional communication.

Assembled extensive catering requests.

Performed time-sensitive deliveries with efficiency.

Completed double shifts consistently.

Executed regular cleaning protocols efficiently.

Opening and closing in the mornings and nights.

Delivered high-quality support to enhance customer satisfaction.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.