John Bayley
Frederick
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, developed through fast-paced restaurant experience. Expert in guest engagement and increasing check averages through upselling, adept at wine pairings. Proven ability to manage high-volume sections efficiently, contributing significantly to sales and enhancing the dining experience.
Overview
3
3
years of professional experience
Work History
Server
Konstantine's Greek Taverna
Highland, Maryland
09.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
- Trained new servers on menu details and service protocols, improving team performance.
- Adapted quickly to rotating specialty menus to maintain thorough product knowledge and provide informed recommendations.
- Developed extensive knowledge of a comprehensive wine list to confidently guide guests toward preferred selections and complementary food pairings.
Server
Tailchasers Restaurant & Dock Bar
Ocean City, MD
05.2024 - 09.2024
- Thrived in a demanding, fast-paced environment while managing a large section with high guest turnover.
- Served 30-60 covers per shift, contributing $3,000–$4,000 in total sales per shift.
- Increased check averages by strategically upselling specialty dishes, premium liquor, and featured menu items.
Education
No Degree - Software Engineering
Frederick Community College
Frederick05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Solid foundational knowledge of wine and food pairings
Timeline
Server
Tailchasers Restaurant & Dock Bar
05.2024 - 09.2024
Server
Konstantine's Greek Taverna
09.2022 - Current
No Degree - Software Engineering
Frederick Community College