Jonny Lara
Silver Spring
Summary
Passionate professional offering exceptional customer service experience and enthusiasm toward helping others. Familiar with team collaboration, constant communication, and working with social media. Comfortable in fast-paced environments and handling a challenging workload. Current second-year university student attending the Busch School of Business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Host
Pisco y Nazca
Bethesda
03.2025 - Current
- Manage the reservation and waitlist system to streamline guest bookings and inquiries.
- Train new hosts on the company's rules and regulations, customer service standards, and host procedures.
- Demonstrate strong organizational skills when handling multiple tasks simultaneously with customers and colleagues.
- Perform attentive phone and email etiquette to confirm reservations or inquiries, and record takeout orders.
- Perform constant communication with servers, kitchen, and management to maintain a steady workflow throughout the restaurant.
Co-Founder
The Moment Photo Booth
Silver Spring
11.2023 - Current
- Manage social media platforms to optimize engagement and promote our services.
- Evaluate customer feedback and areas for improvement to better the products and services offered.
- Establish strong relationships with clientele, vendors, and business partners.
- Monitor business trends to maximize growth and profitability.
- Provide excellent customer service, manage bookings, and prepare for current events. Eg. Themes, photo booth of choice, backdrops, props and event set up
Education
Bachelor of Arts - Marketing Management
The Catholic University of America
Washington, DC05-2028
High School Diploma -
Wheaton High School
Silver Spring, MD05-2024
Skills
- Social media management
- Content creation
- Team collaboration
- Strong leadership
- Guest relations
- Bilingual
- Exceptional communication
Certification
- Seal of Biliteracy | Bilingual in English and Spanish
- Certified Cosmetologist | Thomas Edison High School of Technology
Timeline
Lead Host
Pisco y Nazca
03.2025 - Current
Co-Founder
The Moment Photo Booth
11.2023 - Current
Bachelor of Arts - Marketing Management
The Catholic University of America
High School Diploma -
Wheaton High School
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