Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lashica Brummell

Essex

Summary

I am a highly skilled worker seeking a position where I will be able to utilize my skills and knowledge to become a strong asset to a professional company.

Overview

16
16
years of professional experience

Work History

Patient Service Coordinator III

The Johns Hopkins Hospital
03.2023 - Current
  • Check patients in/out.
  • Schedule appointments.
  • Build physicians templates.
  • Collaborate with clinical staff to ensure a seamless patient and clinic workflow.
  • Verify insurance/complete authorizations.
  • Communicate with physicians and nurses.
  • Answer telephone.
  • Collect co-pays.
  • Provide exceptional customer service, addressing patient inquiries and resolving concerns promptly.

Patient Service Representative

Shady Grove Fertility Center
05.2022 - 03.2023
  • Checked patients in/out.
  • Scheduled appointments.
  • Maintained a safe and clean environment.
  • Verified insurance benefits.

Patient Representative

The Johns Hopkins Hospital
10.2016 - 05.2022
  • Provided supportive services to patients and families.
  • Gave surgical updates to patients family members.
  • Coordinated communication between patients and healthcare providers to enhance overall experience.
  • Answered the telephone.
  • Provided information regarding patient information, hospital services, policies and procedures.

Medical Assistant

Derek J. Lindsey MD Family Practice
06.2010 - 09.2016
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Managed patient intake processes, including scheduling appointments and verifying insurance information.
  • Conducted routine laboratory tests and maintained accurate medical records for compliance and quality assurance.
  • Completed vitals
  • Maintained a safe and clean environment.

Education

Certificate - Leadership

Johns Hopkins Leadership Academy
Baltimore, MD
12-2025

Certificate - Medical Assistant

Medix School of Towson
Towson, MD
09-2009

Skills

  • Great customer service skills
  • Great administrative skills
  • Great computer skills
  • Multitasking
  • Professional phone etiquette
  • Problem solving
  • Medical office skills
  • Scheduling

Timeline

Patient Service Coordinator III

The Johns Hopkins Hospital
03.2023 - Current

Patient Service Representative

Shady Grove Fertility Center
05.2022 - 03.2023

Patient Representative

The Johns Hopkins Hospital
10.2016 - 05.2022

Medical Assistant

Derek J. Lindsey MD Family Practice
06.2010 - 09.2016

Certificate - Leadership

Johns Hopkins Leadership Academy

Certificate - Medical Assistant

Medix School of Towson
Lashica Brummell