I am a highly skilled worker seeking a position where I will be able to utilize my skills and knowledge to become a strong asset to a professional company.
Overview
16
16
years of professional experience
Work History
Patient Service Coordinator III
The Johns Hopkins Hospital
03.2023 - Current
Check patients in/out.
Schedule appointments.
Build physicians templates.
Collaborate with clinical staff to ensure a seamless patient and clinic workflow.
Verify insurance/complete authorizations.
Communicate with physicians and nurses.
Answer telephone.
Collect co-pays.
Provide exceptional customer service, addressing patient inquiries and resolving concerns promptly.
Patient Service Representative
Shady Grove Fertility Center
05.2022 - 03.2023
Checked patients in/out.
Scheduled appointments.
Maintained a safe and clean environment.
Verified insurance benefits.
Patient Representative
The Johns Hopkins Hospital
10.2016 - 05.2022
Provided supportive services to patients and families.
Gave surgical updates to patients family members.
Coordinated communication between patients and healthcare providers to enhance overall experience.
Answered the telephone.
Provided information regarding patient information, hospital services, policies and procedures.
Medical Assistant
Derek J. Lindsey MD Family Practice
06.2010 - 09.2016
Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
Managed patient intake processes, including scheduling appointments and verifying insurance information.
Conducted routine laboratory tests and maintained accurate medical records for compliance and quality assurance.
Surgical/Trauma Intensive Care Unit at Johns Hopkins Hospital - Zayed 9 EastSurgical/Trauma Intensive Care Unit at Johns Hopkins Hospital - Zayed 9 East