Lenda Flores

• Maintained cleanliness and organization of dining area to meet health standards.
• Processed payments efficiently, ensuring accuracy in cash handling and transactions.
• Resolved customer complaints promptly to enhance satisfaction and retention.
• Contributed to team efforts during peak hours by optimizing workflow and communication.

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• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Reduced waiting times for visitors by implementing more efficient check-in process.

• Greeted patients and visitors, creating a welcoming environment.
• Managed appointment scheduling using practice management software.
• Assisted with patient intake, ensuring accurate data collection.
• Handled incoming calls, directing inquiries to appropriate staff.

• Delivered exceptional customer service in a fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely and accurate food orders.
• Managed multiple tables, prioritizing guest needs and enhancing dining experiences.
• Assisted in training new servers on menu items and service protocols.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer and balanced at end of shifts.
• Assisted customers with product inquiries and recommendations.
• Ensured store cleanliness and organization to enhance shopping experience.