Matthew Wayne Miller
Bryans Road
Summary
Military Veteran with an active TS/SCI/ Yankee White Clearance with 6 years experience as an Audio Visual Technician and 8 years of IT/Networking experience. Detail-oriented professional with a passion for audio visual technologies with a strong work ethic and team-oriented experience. Continuously relying on technical expertise and fellow colleagues knowledge and experience to build upon commonly practiced audio visual skills and guidelines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Multimedia Technician
TWD & Associates, IN.
10.2022 - Current
- TS/SCI YW Clearance holder
- Established strong working relationships with clients and team members, fostering a positive and collaborative environment for mission success.
- Trained and educated fellow contractors and military personnel on agency best practices for audio visual success in our fast pace and technical mission.
- Maintain and upgrade legacy digital mixing systems with more modern and robust systems to tackle flexible mission requirements.
- Experienced with a variety of Audio visual technologies ranging from Digital mixers, lighting, camera operation and broadcast equipment.
- Experience with communications involving various departments including the Social Office, Ushers Office, Operations and Electrical Departments, and National Park Service to achieve our team’s mission goals daily.
- Subject matter expert in Audio mixing, troubleshooting and sound reinforcement.
Audio Visual Technician
US Army
04.2018 - 10.2022
- TS/SCI YW Clearance holder.
- Provided audio visual support for the executive office and associated departments around the globe.
- Delivered realtime technical advice and troubleshooting to peers and clients across the country.
- Performed detailed inspections for quality assurance.
- Trained peers on newly deployed and emerging audio visual technologies including Digital mixers and lighting fixtures.
- Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays and interactive education-based systems.
- Collaborated with team on new technology solutions, implementations and upgrades and advanced integration and automation of hardware and software.
Information Systems Manager
US Army
09.2015 - 04.2018
- Spearheaded the migration of legacy windows 7 systems to modern windows 10 platforms, minimizing downtime and maintaining unit productivity.
- Maintained operation uptime for multiple training organizations with a variety of requirements ranging from classrooms to teleconference rooms.
- Conducted regular system audits to ensure compliance with relevant DoD security practices.
- Mentored junior soldiers and NCO's, promoting professional growth within the brigades IT department.
- Aligned IT initiatives with overall command requirements by working closely with leadership on operational planning.
Audio Visual Technician
US Army
09.2015 - 04.2018
- Tested and inspected lighting equipment before use and made necessary adjustments and repairs
- Supported virtual meetings and troubleshot connectivity issues and user errors without loss of productive meeting time
- Provided audio support to facilitate the training of over 5000 trainees over the course of a two year period.
Intelligence Systems Maintainer and Integrator
US Army/ NSAG
10.2014 - 09.2015
- Enhanced overall system performance with thorough testing and troubleshooting of software, hardware, and network components.
- Maintained compliance with agency standards and regulations by maintaining system uptime to our clients globally.
- Upgraded and Maintained agency and DoD specific security practices and standards in a high threat environment.
- Coordinated with IT support teams to resolve systems-related issues, minimizing downtime and disruptions for end users.
IT Technical Support Specialist
US Army
07.2014 - 10.2014
- TS/SCI Clearance holder.
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed the organization and transition to a thin-client based network.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Replaced and upgraded networking infrastructure while maintaining operational uptime for clients.
Education
Some College (No Degree) - Computer And Information Sciences
University of Maryland Global Campus
Skills
- Video Teleconferencing: Skype, Webex, Zoom
- Audio mixers: Yamaha QL1, QL5, TF1, TF Rack
- Experience with Dante AV systems
- Hands on experience with Cisco and juniper routers and switches
- Familiarization with Christie Phoenix Video Walls systems
Awards
- Army Commendation Medal (1)
- Joint Service Achievement Medal (2)
- Army Achievement Medal (1)
Certification
- Dante Level 1 certification -introduction to Dante.
Timeline
Multimedia Technician
TWD & Associates, IN.
10.2022 - Current
Audio Visual Technician
US Army
04.2018 - 10.2022
Information Systems Manager
US Army
09.2015 - 04.2018
Audio Visual Technician
US Army
09.2015 - 04.2018
Intelligence Systems Maintainer and Integrator
US Army/ NSAG
10.2014 - 09.2015
IT Technical Support Specialist
US Army
07.2014 - 10.2014
Some College (No Degree) - Computer And Information Sciences
University of Maryland Global Campus
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