Matthew Wayne Miller
Bryans Road
Summary
Military Veteran with an active TS/SCI/ Yankee White Clearance with 6 years experience as an Audio Visual Technician and 8 years of IT/Networking experience. Detail-oriented professional with a passion for audio visual technologies with a strong work ethic and team-oriented experience. Continuously relying on technical expertise and fellow colleagues knowledge and experience to build upon commonly practiced audio visual skills and guidelines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Multimedia Technician
TWD & Associates, IN.
Washington, DC
10.2022 - Current
- TS/SCI YW Clearance holder
- Established strong working relationships with clients and team members, fostering a positive and collaborative environment for mission success.
- Trained and educated fellow contractors and military personnel on agency best practices for audio visual success in our fast pace and technical mission.
- Maintain and upgrade legacy digital mixing systems with more modern and robust systems to tackle flexible mission requirements.
- Experienced with a variety of Audio visual technologies ranging from Digital mixers, lighting, camera operation and broadcast equipment.
- Experience with communications involving various departments including the Social Office, Ushers Office, Operations and Electrical Departments, and National Park Service to achieve our team’s mission goals daily.
- Subject matter expert in Audio mixing, troubleshooting and sound reinforcement.
Audio Visual Technician
US Army
Washington, DC. White House Communications Agency.
04.2018 - 10.2022
- TS/SCI YW Clearance holder.
- Provided audio visual support for the executive office and associated departments around the globe.
- Delivered realtime technical advice and troubleshooting to peers and clients across the country.
- Performed detailed inspections for quality assurance.
- Trained peers on newly deployed and emerging audio visual technologies including Digital mixers and lighting fixtures.
- Set up commercial systems, projectors, wired and wireless speaker points, teleconferencing equipment, flat panel displays and interactive education-based systems.
- Collaborated with team on new technology solutions, implementations and upgrades and advanced integration and automation of hardware and software.
Information Systems Manager
US Army
Ft. Gordon, GA. 15th Signal Brigade.
09.2015 - 04.2018
- Spearheaded the migration of legacy windows 7 systems to modern windows 10 platforms, minimizing downtime and maintaining unit productivity.
- Maintained operation uptime for multiple training organizations with a variety of requirements ranging from classrooms to teleconference rooms.
- Conducted regular system audits to ensure compliance with relevant DoD security practices.
- Mentored junior soldiers and NCO's, promoting professional growth within the brigades IT department.
- Aligned IT initiatives with overall command requirements by working closely with leadership on operational planning.
Audio Visual Technician
US Army
Ft. Gordon, GA. 15th Signal Brigade.
09.2015 - 04.2018
- Tested and inspected lighting equipment before use and made necessary adjustments and repairs
- Supported virtual meetings and troubleshot connectivity issues and user errors without loss of productive meeting time
- Provided audio support to facilitate the training of over 5000 trainees over the course of a two year period.
Intelligence Systems Maintainer and Integrator
US Army/ NSAG
NSAG, FT. Gordon GA
10.2014 - 09.2015
- Enhanced overall system performance with thorough testing and troubleshooting of software, hardware, and network components.
- Maintained compliance with agency standards and regulations by maintaining system uptime to our clients globally.
- Upgraded and Maintained agency and DoD specific security practices and standards in a high threat environment.
- Coordinated with IT support teams to resolve systems-related issues, minimizing downtime and disruptions for end users.
IT Technical Support Specialist
US Army
707th MI BN, FT Gordon GA.
07.2014 - 10.2014
- TS/SCI Clearance holder.
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed the organization and transition to a thin-client based network.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Replaced and upgraded networking infrastructure while maintaining operational uptime for clients.
Education
Some College (No Degree) - Computer And Information Sciences
University of Maryland Global Campus
Skills
- Video Teleconferencing: Skype, Webex, Zoom
- Audio mixers: Yamaha QL1, QL5, TF1, TF Rack
- Experience with Dante AV systems
- Hands on experience with Cisco and juniper routers and switches
- Familiarization with Christie Phoenix Video Walls systems
Awards
- Army Commendation Medal (1)
- Joint Service Achievement Medal (2)
- Army Achievement Medal (1)
Certification
- Dante Level 1 certification -introduction to Dante.
Timeline
Multimedia Technician
TWD & Associates, IN.
10.2022 - Current
Audio Visual Technician
US Army
04.2018 - 10.2022
Information Systems Manager
US Army
09.2015 - 04.2018
Audio Visual Technician
US Army
09.2015 - 04.2018
Intelligence Systems Maintainer and Integrator
US Army/ NSAG
10.2014 - 09.2015
IT Technical Support Specialist
US Army
07.2014 - 10.2014
Some College (No Degree) - Computer And Information Sciences
University of Maryland Global Campus