Momodou Bah
Germantown
Summary
Adaptable and creative professional with experience in successful campaigns and promotions. Proven track record of exceeding goals and cultivating long-term relationships with clients. Outstanding communication skills with the ability to effectively educate customers on products and services to drive sales and build brand awareness.
Experienced with engaging diverse audiences to create meaningful brand connections. Utilizes strategic marketing techniques to enhance brand presence and consumer loyalty. Knowledge of leveraging communication and promotional skills to support successful brand campaigns.
Overview
2
2
years of professional experience
Work History
Brand Ambassador - Conference Staff
Savvy Services
03.2021 - 09.2022
- Demonstrated superior communication abilities while interacting with customers to promote products and services
- Set up and arranged displays and demonstration areas to attract attention of prospective customers
Sales Associate
H&M Stores
08.2021 - 02.2022
- As a sale associate my primary responsibility was providing satisfactory customer service: Organized men's clothes - categories of street, casual, smart and accessories Organized women's clothing - categories of divided, home, basic and accessories Resolved customer service issues and inquiries diplomatically Worked cash register
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Engaged with guests to understand and anticipate customer service needs
- Established a positive rapport with customers by delivering friendly, personalized service
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
Education
Associates Degree - Information Technology, with emphasis on Data Analysis & Cyber-System-Security
Montgomery College
Rockville, MD05.2026
High School Diploma -
John F. Kennedy High School
Silver Spring, MD06.2022
Skills
- Microsoft Word
- PowerPoint
- Adobe Acrobat Pro
- Google Docs
- Customer Relations
- Goal-oriented mindset
- Brand Awareness
Hobbies and Interests
- Reading - Sci-Fi and Fiction
- Writing
- Pop/R&B Music
References
Available upon request
Timeline
Sales Associate
H&M Stores
08.2021 - 02.2022
Brand Ambassador - Conference Staff
Savvy Services
03.2021 - 09.2022
High School Diploma -
John F. Kennedy High School
Associates Degree - Information Technology, with emphasis on Data Analysis & Cyber-System-Security
Montgomery College
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