MYRA M. WILSON
Fort Washington
Summary
Experienced IT professional with 20+ years of expertise in quality assurance, software testing, Agile/Scrum practices, and configuration management. Certified Scrum Master and ITIL professional known for delivering high-quality systems, streamlining SDLC processes, and supporting cross-functional teams. Adept with IBM Jazz, JIRA, SQL, and enterprise compliance standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Configuration Manager | Scrum Master | QA Analyst
Washington Metropolitan Area Transit Authority (WMATA)
02.2015 - 01.2024
- Led IBM Jazz lifecycle tool adoption, setup, and training across IT departments
- Delivered Agile coaching and facilitated daily Scrum and Kanban ceremonies
- Developed and maintained SDLC processes; contributed to CMMI L2 compliance
- Migrated systems and QA artifacts to standardized enterprise tools
- Conducted peer reviews and gap analyses to ensure quality and compliance
Business Analyst | Principal QA Analyst
Primescape Solutions Inc. (Office of the Comptroller of the Currency)
10.2010 - 01.2015
- Led QA for major financial compliance tools (OpenText, MLRS)
- Created test plans, scripts, and defect reports using Jazz and SQL
- Guided teams through CMMI L3 SCAMPI audits and assessments
- Acted as liaison between QA, business units, and developers
Senior QA Analyst
Management Technology Inc.
04.2008 - 02.2010
- Conducted performance/load testing for HUD systems with LoadRunner
- Trained teams on CMMI and supported configuration management
- Previous Roles: Senior QA roles with Comsys, VeriSign, Pencom, and Disclosure Inc. (1996–2008) covering web apps, database testing, test automation, and production rollout support.
Education
B.S. - Computer Information Systems
Goldey-Beacom College
DESkills
- Tools: IBM Jazz CLM, Rational Quality Manager, Jira, HP Quality Center, LoadRunner, QuickTest Pro, PVCS, WinRunner
- Languages: SQL, XML, HTML, Korn Shell, C
- Systems: Windows 11, UNIX/Linux, Solaris
- Standards: Agile, Scrum, Waterfall, CMMI, ISO, ITIL
Certification
Certified Scrum Master (CSM)
ITIL v3 Foundation
CMMI Development & Services Certified (v1.3)
ISO 9001, SDLC, QA & Peer Review Training
Community Service
Volunteer, Crossland High School PTA, Supporter, Local Community Development Initiatives
CORE COMPETENCIES
- Manual & Automated QA Testing
- Agile/Scrum Frameworks & Coaching
- IBM Jazz, JIRA, LoadRunner
- Test Planning & Defect Management
- Configuration/Change Management
- CMMI, SDLC, ISO, ITIL Standards
- SQL/Database Validation & Scripting
- QA Documentation & Training
Timeline
Configuration Manager | Scrum Master | QA Analyst
Washington Metropolitan Area Transit Authority (WMATA)
02.2015 - 01.2024
Business Analyst | Principal QA Analyst
Primescape Solutions Inc. (Office of the Comptroller of the Currency)
10.2010 - 01.2015
Senior QA Analyst
Management Technology Inc.
04.2008 - 02.2010
B.S. - Computer Information Systems
Goldey-Beacom College
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