Payne Akins
Baltimore
Summary
Dynamic Tuba Specialist at Baltimore Brass Company with a proven track record in product marketing and customer service. Utilized tuba expertise to enhance sales, and executed effective marketing strategies. Skilled in brass instrument repair and inventory management, ensuring high-quality support and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Tuba Specialist
Baltimore Brass Company
Baltimore
03.2025 - Current
- Responded to customer inquiries, delivering specialized product information on brass instruments with a focus on tubas.
- Developed targeted marketing plans leveraging extensive knowledge of tuba accessories to boost sales.
- Executed minor repairs on brass instruments during periods of high demand at the repair shop.
- Acquired comprehensive knowledge of all brass instruments to enhance customer support.
Student Worker
Peabody Institute Registrars Office
Baltimore
08.2024 - Current
- Responded to inquiries from students, faculty, and staff regarding registration procedures.
- Communicated policy changes effectively to students during registration periods.
- Provided administrative support for special projects and initiatives within the office.
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
Key Holder
Ace Hardware
Statesboro
01.2021 - 07.2024
- Assisted customers with product selection and provided expert hardware advice.
- Maintained store organization by restocking shelves and arranging displays.
- Operated point-of-sale system to process customer transactions efficiently.
- Trained new staff on store policies, procedures, and customer service standards.
- Monitored inventory levels and conducted regular stock audits for accuracy.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Instrument Repairman
Pladd Dot music Repair Shop
Statesboro
05.2021 - 11.2023
- Provided support with chemical baths and minor dent repairs.
- Assisted with minor soldering tasks and miscellaneous repairs as needed afterward.
- Contributed to various repair projects, ensuring timely completion and quality standards.
Education
Bachelor of Music - Tuba Performance
Georgia Southern University
Statesboro, GA07.2024
High School -
Statesboro High School
Statesboro, GA05.2020
Master of Music - Tuba Performance
Peabody Institute of The Johns Hopkins University
Baltimore, MDSkills
- Customer service
- Communication skills
- Time management
- Organizational skills
- Brass instrument repair
- Tuba expertise
- Product marketing
- Inventory management
Timeline
Tuba Specialist
Baltimore Brass Company
03.2025 - Current
Student Worker
Peabody Institute Registrars Office
08.2024 - Current
Instrument Repairman
Pladd Dot music Repair Shop
05.2021 - 11.2023
Key Holder
Ace Hardware
01.2021 - 07.2024
Bachelor of Music - Tuba Performance
Georgia Southern University
High School -
Statesboro High School
Master of Music - Tuba Performance
Peabody Institute of The Johns Hopkins University