Ricardo Thomas
Suitland
Summary
Resolute team member trained in conflict resolution, physically fit, mentally strong, seeking opportunities to expand professionally. Eager to pursue a long-term career to leverage experience and skills assisting the organization achieve the mission and goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Psychiatric Institute of Washington
08.2021 - Current
- Observed patient's behavior, listen to concerns and record their conditions
- Counseled and mentor to clients concerning substance use and life choices
- Applied client intervention
- Strategically improved daily tasks increasing efficiency and productivity
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff
- Immediately de-escalate situations impacting safety and security to unit, actualizing crisis intervention techniques
- Extended approachable and efficient customer service
- Promoting and maintaining a safe working environment.
Security Officer
Allied Universal Security Services
01.2023 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
Concierge
Kimpton Hotel Glover
08.2019 - 03.2020
- Consistently maintain a positive outlook giving guests a great experience, review assignment sheets and update all completed assignments, trash removal, valet parking, maintain organization in all hotel closets, maintain corridors cleanliness, provide timely deliveries to all guest by request.
Marketing/Operation Manager
H.O.P.E Barbershop
10.2015 - 07.2019
- Monitoring, measuring, and analyzing the effectiveness of initiatives as related to the company goals
- Overseeing compliance to operations, marketing, and guest services
- Managed contractors and maintained the integrity of the property
- Established Policies and Procedures enforcing standards; training representatives; monitoring calls; surveying customers and evaluating outcomes.
Armed Security Officer
Trinity Protective Services
11.2012 - 09.2015
- Maintained good public relations, responding to emergencies, observing, and reporting any incidents
- Monitored and Controlled access to entrances and exits.
Protection and Operations Specialist
The Home Depot
12.2007 - 03.2009
- Secured perimeter building, conducted surveillance, safety inspections, alarm test of building
- Guaranteed associate security; utilized CCTU; secured and balanced vault
- Attended and participated in store Supervisor/Trainer Sessions
- Ordered supplies for store; maintained yearly and monthly budget expenses
- Assisted law enforcement in P.G County, Montgomery County, Anne Arundel County retaining suspects
- Certified to carry handcuffs.
Corporal
United States Marine Corps
12.2002 - 11.2007
- Squad Leader overseeing Teams
- Perform field supervision of patrol activities, supervise, and personally perform investigative work and perform assigned administrative activities in conducting the directives
- Served a tour in Iraq (2003 -2005).
Education
Prince George Community College
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD06.
Skills
- Leadership
- Communication Skills
- Time Management
- Emergency Planning and Response
- Firearms Safety and Handling
- Crisis Prevention Strategies
- Defensive Tactics
- Security and Surveillance Operations
- Outstanding verbal, written and analytical skills
- Proficient with Microsoft Office applications
- Experience with working with diverse population
- Qualified Marksman
- Behavior Monitoring
- Employee Training
References
Available upon request.
Certification
- MEB
- First Aid/CPR/AED
- BLS
- Handcuffing
- OC Spray
- Armed security in MD/DC
- NPSOTP for the Dept of Homeland Security
- PSO
Timeline
Security Officer
Allied Universal Security Services
01.2023 - 06.2023
Psychiatric Technician
Psychiatric Institute of Washington
08.2021 - Current
Concierge
Kimpton Hotel Glover
08.2019 - 03.2020
Marketing/Operation Manager
H.O.P.E Barbershop
10.2015 - 07.2019
Armed Security Officer
Trinity Protective Services
11.2012 - 09.2015
Protection and Operations Specialist
The Home Depot
12.2007 - 03.2009
Corporal
United States Marine Corps
12.2002 - 11.2007
Prince George Community College
High School Diploma -
Eleanor Roosevelt High School
- MEB
- First Aid/CPR/AED
- BLS
- Handcuffing
- OC Spray
- Armed security in MD/DC
- NPSOTP for the Dept of Homeland Security
- PSO
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