Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shauna Bennett

Elkton

Summary

Dynamic transportation professional with extensive experience at Amazon, excelling in vehicle inspection and yard management. Proven ability to optimize routes and enhance customer satisfaction through effective problem-solving and attention to detail. Committed to maintaining safety protocols while delivering exceptional service in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Transportation Associate

Amazon
Wilmington
03.2022 - Current
  • Conducted pre-trip inspections to maintain vehicle safety and compliance.
  • Complied with federal and state transportation regulations during operations.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Operated yard truck to transport trailers between loading docks and parking areas.
  • Managed yard organization by arranging trailers for efficient access and movement.
  • Assisted in training new yard staff on safe operational procedures and equipment use.
  • Followed safety protocols while maneuvering vehicles in busy yard environment.

Delivery Driver

Pizza Tower
Perryville
10.2019 - 03.2022
  • Delivered food orders promptly to customers in various locations.
  • Maintained accurate records of deliveries and customer interactions.
  • Communicated effectively with customers regarding order status and delivery details.
  • Collaborated with restaurant staff to coordinate efficient order processing.
  • Managed navigation systems for optimal route planning and time management.
  • Handled customer inquiries and resolved issues amicably during deliveries.
  • Ensured that the correct order was delivered to the customer.

Taxi Driver

Elk Cab
Elkton
05.2014 - 10.2019
  • Maintained vehicle cleanliness and functionality to ensure passenger comfort.
  • Communicated effectively with passengers to understand their destinations and needs.
  • Managed payment transactions accurately using various methods, including cash and credit cards.
  • Monitored traffic patterns and adjusted routes to minimize delays for passengers.
  • Assisted passengers with luggage and provided excellent customer service during trips.
  • Reported vehicle maintenance issues promptly to ensure operational readiness.
  • Adhered to local traffic laws and regulations while driving safely through the city.

Education

High School Diploma -

Bohemia Manor HighSchool
Chesapeake City, MD
06-2002

Cecil College
North East, MD

Skills

  • Problem solving
  • Yard management
  • Vehicle inspection
  • Route optimization
  • Equipment maintenance
  • Safety protocols
  • Customer relationship management
  • Attention to detail

Certification

  • Class A CDL

Timeline

Transportation Associate

Amazon
03.2022 - Current

Delivery Driver

Pizza Tower
10.2019 - 03.2022

Taxi Driver

Elk Cab
05.2014 - 10.2019

High School Diploma -

Bohemia Manor HighSchool

Cecil College

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Shauna Bennett