Sydney Moore
Baltimore
Summary
I am a hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized proactive and punctual. Works well within team settings. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs.
Possesses good public relations and communication skills to promote repeat business opportunities.
I also see myself as Compassionate when it comes to Additional Adult Assistant, I am known for high productivity and efficiency in task completion. Skilled in behavior management, supportive communication, and personalized care strategies. Excel at empathy, patience, and adaptability, ensuring positive outcomes in varied and challenging environments Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts. therefore i am a Motivated individual who brings focus on team-work and the desire to expand my knowledge!
Overview
2
2
years of professional experience
Work History
Additional Adult Assistant
Westowne Elementary
Catonsville
11.2023 - Current
- Improved patient outlook and daily living through compassionate care.
- Coached students on study skills, goal-setting techniques, time management, and other areas necessary for success in the classroom setting.
- Maintained up-to-date records of student performance data and assessment results.Provided additional support to Teachers/Subs in the classroom setting.Reported concerns to nurse supervisor to promote optimal care.Created safe and positive living situations for Students by communicating with teachers and other staff about concerns or challenges.
Created a positive learning environment for students by encouraging active participation and collaboration.
Created and maintained positive relationships with students, and colleagues.
Supplied one-on-one attention to each student during group activities.
Assisted children at stations during small-group learning periods.
Provided one-on-one support to students requiring additional assistance with assignments.
Conducted one-on-one tutoring sessions with struggling students when needed.
Helped implement behavior management strategies for individual students
Monitored student progress and provided feedback to teachers and parents.
Provided guidance to students in the classroom setting.
Supported students throughout academic instruction and assignments. - Created a positive learning environment for adult students by encouraging active participation and collaboration.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Applied positive reinforcement to redirect negative behaviors.
- Assisted students with special needs in completing tasks and understanding material.
- Offered students personalized educational, behavioral and emotional support.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Monitored student progress and provided feedback to teachers and parents.
Cashier
Walmart
Columbia
06.2024 - 11.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customers' questions and provided information on store procedures or policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Loader and Unloader
Amazon
Baltimore
10.2023 - 01.2024
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Verified accuracy of shipping documents against product received.
- Packed boxes and stock using organizational guidelines.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
- Maintained a safe work environment by adhering to all safety regulations and policies.
Shift Leader
Levy Restaurants
Baltimore
03.2023 - 10.2023
- Identified needs of customers promptly and efficiently.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Handled emergency situations with composure and in accordance with company guidelines.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Education
High School Diploma -
New Town High School
Owings Mills, MD06.2021
Skills
- Attention to detail
- Retail transactions
- Flexibility
- Team leader
- Student coaching
- Problem Solver
- Behavior management
- customer service
- Tutoring support
- Efficient time management
- Classroom assistance
- Team contribution
- Customer service
- Classroom support
- Safety compliance
- Performance tracking
- Organizational skills
- Communication skills
- Cultural awareness
- Positive reinforcement
- Data Tracking
Timeline
Cashier
Walmart
06.2024 - 11.2024
Additional Adult Assistant
Westowne Elementary
11.2023 - Current
Loader and Unloader
Amazon
10.2023 - 01.2024
Shift Leader
Levy Restaurants
03.2023 - 10.2023
High School Diploma -
New Town High School