Tessa Edger
Bryantown
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
The Charles
08.2024 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders, maintaining timely service and accuracy in deliveries.
- Trained new staff on menu items, service standards, and operational procedures.
- Managed cash register operations, handling transactions with precision and accountability.
Cashier
Shlagel
05.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balance at end of shifts.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to ensure smooth store operations.
Social Media Manager Intern
Hype House Fitness
01.2024 - 05.2025
- Developed engaging content for social media platforms to enhance brand visibility and audience interaction.
- Assisted in monitoring social media analytics to evaluate campaign performance and inform strategic decisions.
- Collaborated with team members to create comprehensive social media calendars that align with marketing objectives.
- Executed targeted social media campaigns aimed at increasing follower engagement and community growth.
Restaurant Hostess
Bobbi Ruccis Italian Resturant and Grille
12.2023 - 04.2025
- Managed reservation system, optimizing table assignments for efficiency and guest satisfaction.
- Collaborated with waitstaff to coordinate guest seating preferences and special requests effectively.
- Trained new host staff on operational procedures and customer service standards for consistency.
- Developed strong knowledge of menu offerings, providing accurate recommendations to guests when requested.
Head Dishwasher
Old Line Pub
05.2021 - 01.2023
- Operated commercial dishwashing equipment to maintain a clean and efficient kitchen environment.
- Ensured compliance with safety and sanitation standards during all cleaning processes.
- Trained new team members on proper dishwashing techniques and equipment usage.
Education
Highschool Diploma -
St. Mary's Ryken High School
Leonardtown, MD05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- Sales techniques
- Guest relations management
Timeline
Server
The Charles
08.2024 - Current
Cashier
Shlagel
05.2024 - Current
Social Media Manager Intern
Hype House Fitness
01.2024 - 05.2025
Restaurant Hostess
Bobbi Ruccis Italian Resturant and Grille
12.2023 - 04.2025
Head Dishwasher
Old Line Pub
05.2021 - 01.2023
Highschool Diploma -
St. Mary's Ryken High School
Skillsacademicachievement
- Presidents list
- Principles list
- FBLA
Extracurricular Activities
- Lacrosse
- Caritas Resource Center (Humanitarian Work)
- FBLA
- Employed student
- Student Athlete