Tonya Walton

• Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
• Patrolled assigned areas on foot, horseback or by vehicle.
• Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
• Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
• Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
• Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
• Notified emergency personnel of incidents requiring medical assistance and aid.
• Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.

Patrolled assigned hospital areas to ensure safety and security.

Conducted desk duty, verifying visitors and patients for authorized access.

Focused on details in interactions with aggressive patients to de-escalate situations.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.